At Alpha Dental Care we accept cash, credit card and cheques. If you have private health insurance we can process your claim immediately through HICAPS with your health insurance card.
If you are in a health fund, our reception team are able to help you gain the information regarding certain limits and restrictions and together work out with you the approximate gap payment. Meaning there is no surprises for you.
We will work at your pace and level of affordability. We encourage you to discuss any concerns you may have regarding your treatment plan or your payment details.
We do require 24 hours notice if any appointments are to be cancelled.
We accept most credit cards and have EFTPOS facilities available for payment and will also accept cheques and cash. Those who are in a health fund can have their accounts billed directly to their fund on the day of treatment by the HICAPS system.
Please note that if, for some reason, you are unable to claim through your healthfund with HICAPS or you forget to bring along your healthfund card to an appointment. Full payment of the total invoice is required on the day.